Free shipping over $70 · Made to order, ships in 3-5 days · Personalize any product
Contact us

Talk to a human

Question about an order, a personalization, or a custom idea? Send us a note and a real person will get back to you.

For a custom design, tell us the place, the product and any date you need it by.
Email us
support@fathomthread.com

Address: 247 Malcolm Ave, Garfield, NJ 07026
Support Hours: Mon – Fri: 8AM-5PM PST

Good to know
Where is my order?Everything is made to order and ships in 3 to 5 days. You will get tracking by email as soon as it leaves us.
Can I change my personalization?Yes, as long as it has not printed yet. Email us with your order number as soon as you can and we will sort it out.
What about returns?Personalized pieces carry our love-it guarantee. If it is not right, we remake it or refund it - no need to return it.